Auth service has intermittent issue in UK location

Incident Report for LoginRadius Platform

Resolved

This incident has been resolved.

Posted Jan 07, 2021 - 01:11 PST

Update

We are continuing to monitor for any further issues.

Posted Jan 07, 2021 - 01:09 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 07, 2021 - 01:08 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 07, 2021 - 01:00 PST

Investigating

We are currently investigating this issue.

Posted Jan 07, 2021 - 00:59 PST

This incident affected: Customer Identity API (EU).