API Processing Delays in US Region

Incident Report for LoginRadius Platform

Resolved

This incident has been resolved.
Posted Jun 18, 2025 - 02:14 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 18, 2025 - 01:28 PDT

Update

We are continuing to monitor for any further issues.
Posted Jun 18, 2025 - 01:28 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 18, 2025 - 01:13 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 18, 2025 - 01:02 PDT

Investigating

We are currently investigating this issue.
Posted Jun 18, 2025 - 01:01 PDT
This incident affected: Customer Identity API (US1, US2).