DNS Connectivity Issues

Incident Report for LoginRadius Platform

Resolved

At this time, the DNS connection issue has been resolved and all systems are working. We are keep monitoring our platform.
If you are still experiencing any issues, please contact our support team.
Posted Oct 21, 2016 - 13:41 PDT

Update

The issue is only isolated to US - East Coast region. Users coming from these locations can't access the API because of DNS failure. We are keep monitoring the issue and will keep you updated.
Posted Oct 21, 2016 - 12:23 PDT

Monitoring

Our DNS provider (DYN DNS) is under a DDos attack. Causing some connectivity issues with our APIs. We are monitoring the system and keep you updated on it.
Posted Oct 21, 2016 - 11:17 PDT